Refund Policy

At Bolta.in, we strive to provide high-quality products and a smooth shopping experience. Please read our refund policy carefully to understand the terms regarding returns and refunds.

1. No Refund After Sale

• All sales on Bolta.in are final.

• We do not offer refunds once the product is purchased, except in cases where the product is damaged during packaging or transit.

• Customers are encouraged to check product details carefully before placing an order.Orders can be cancelled in 2 days after order placed.

2. Refund for Damaged Packaging

• If your product arrives with damaged packaging, you may be eligible for a refund or replacement.

• Please inspect your package immediately upon delivery.

• If the packaging is damaged, contact us within2 days of delivery at shakti@bolta.in with:

  1. Order ID

  2. Photos of the damaged package

  3. Photos of the product inside (if damaged)

3. Refund Process

• Once your claim is verified, we will initiate a refund to your original payment method.

• Refund processing may take 6 – 8 business days, depending on your bank or payment provider.

4. Replacement Option

• Instead of a refund, customers may also opt for a replacement product, subject to availability.

• Replacement requests must be made within 24 hours of receiving a damaged package.

5. Non-Refundable Situations

• Refunds will not be provided for:

  • Change of mind

  • Incorrect size or preference errors

  • Normal wear and tear or product usage after delivery

  • Orders damaged due to mishandling after delivery.

     

6. Contact Us for Refunds

• For any refund-related concerns, reach out to our support team:
  Email: shakti@bolta.in
  Phone/WhatsApp: +91-9410655691